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Policy & Procedures Manual

The policies and procedures that govern the conduct of law enforcement, jail and communications operations are its lifeblood. Whether working on the street or in the jail, officers are expected to know and abide by department policy.  A Chief of Police or Sheriffs distinguished career can and often is, destroyed by that one critical moment when officers doubted or misunderstood law enforcement, jail or police policy and procedures.

To illustrate the dramatic impact of this issue, federal statistics show that more than 66% of all cases clogging the federal court system are brought against officers and agencies for three primary issues: Use of Force, Arrest Procedures, and Jail & Detention Operations.

In virtually every lawsuit brought against an officer and department, critical questions are raised about policy & procedure.  Such as: What were the policies? Are they constitutional?  Did management enforce the policies and train officers to follow them?  Moreover, did officers try to follow the guidelines that were established?

You and your department simply cannot rely on policies & procedures manuals, SOP’s and job descriptions that were developed years ago or borrowed from another agency.  Developing or updating your law enforcement, jail & detention and communications center policies and procedures manual to correspond with the ever changing judicial environment and frankly the world today, will greatly improve your overall operations while reducing both your departments’ and officers’ personal liability.  At OSS – Law Enforcement Advisors® [OSS] we specialize in accomplishing just that!

OSS can either provide agency specific Policy Development Services or downloadable Law Enforcement, Jail & Detention, and Communications Center Policies & Procedures Manuals from our secure password protected website.  Every policy may be edited, graphically enhanced, reserved for future use, added to, or even deleted.  You can merge and modify without being limited to Adobe formats, or Internet speeds.

OSS’ Law Enforcement, Jail & Detention, and Communications Center Policies & Procedures Manuals have been continuously updated for over 20+ years.  With thousands of users, OSS has established a nationwide following.


Subject Matter Experts

OSS Subject Matter Experts (SMEs) develop and update policies regularly within our policy sets.  OSS SMEs are recognized in both federal and numerous state courts.  Our SMEs are well versed in the latest evolving industry best practices and court decisions, and regularly teach law enforcement officers, jailers, risk managers and attorneys.

Nationwide Best Practices

OSS Law Enforcement, Jail & Detention, and Communications Center Policies & Procedures Manuals incorporate industry best practices.  For example, several state agencies and law enforcement associations have contracted with OSS to develop specific client-branded policy sets - to name a few, the states of Arkansas, Mississippi, Texas, Ohio, Kansas, and more.

Defensible Policies

OSS policies contain the latest risk management practices, are regularly updated, simple to understand, straightforward, easily adapted and rooted in law.

Microsoft Word Format

OSS policies are provided direct from our secure servers in one simple downloadable file.  Each individual policy is in Microsoft Word, and formatted so there truly are no limitations to agency-specific modifications.  Each policy set and individual policy may be edited, graphically enhanced, reserved for future use, added to, or even deleted.


Critical Broadcast Notifications

With over 2,000 policy clients, a unique source of policy development input comes through actual incidents, opinions, and perspectives shared by agency Chiefs of Police, Sheriffs, and cases OSS has been retained in as experts.  OSS stays in constant contact with our clients and their employees regarding trending issues in law enforcement liability and risk management.  Whether there is a new prevailing court case, a new OSS policy developed, or an online OSS Academy® training opportunity, we will email you and your staff directly.  Management and officer policy access is provided through confidential password protected portals.

Online Liability Training SupportOSS_Academy_Law_Enforcement___Corrections_Online_Training_Courses

Through OSS Academy®, we provide 200+ law enforcement and jail courses onlineOSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.  In addition to state regulatory agencies, our courses are sanctioned by the American Jail Association (AJA) and the American Probation and Parole Association (APPA).  For more information, contact OSS. [Visit OSS Academy®]

Expert Support

OSS Subject Matter Experts are just a phone call away.  We welcome opportunities to discuss policy or risk management related issues with our clients.  Whether you have a policy development question or a risk management issue, OSS SMEs will provide On-Call Consulting at no additional charge.

Turnkey Policies

OSS Subject Matter Experts are available to develop turnkey policies for your agency.  For more information, contact OSS. [OSS Policy Development Services]

Litigation Support

OSS Subject Matter Experts have been retained in 1,200+ liability-related cases.  Should the need ever arise; we are available to provide your defense team with expert litigation support.  For more information on, contact OSS. [OSS Expert Witness Consulting Services]

Primary Benefits of OSS Policy & Procedures Manuals:

  • Liability Reduction: No doubt, using OSS policy manuals will reduce liability for both your agency and you individually.  More importantly, your officers will be safer using current policies and procedures.
  • Reduce Manpower Drain and Cost: Developing policies and procedures for your agency is a daunting task that can cost much in dollars and labor!  Not to mention that once developed, questions may remain regarding the constitutionality of the policies.
  • Critical Broadcast Notifications: Whether there is a new prevailing court case, a new OSS policy developed, or an online OSS Academy® training opportunity, we will send an email straight to your inbox.
  • Subject Matter Experts: OSS provides you with access to court recognized SMEs.

Primary Features of OSS Policy & Procedures Manuals:     

  • Depth of Services: No law enforcement risk management firm in the United States can provide your agency with the depth of services offered by OSS Law Enforcement Advisors®.
  • Microsoft Word Format: Policy manuals and individual policies can be available within minutes of receiving your order. Each may be downloaded to your computer, edited, graphically enhanced, reserved for future use, added to, or even deleted.  You can merge and modify without being limited to Adobe formats, or Internet speeds.  
  • Defensible: OSS Law Enforcement (Police & Deputy), Jail & Detention, and Communications Center Policies & Procedures manuals contain the latest risk management practices, regularly updated, simple to understand, straightforward, easily adapted and rooted in law.
  • Updates: Critical or general bi-annual policy updates are provided through our notification service for only $695 each year. 

ORDERING & PROCESSING

To place a product order simply complete the downloadable Order Form, Web Order Form or contact OSS.

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